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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Z Force locks up when I try to setup the mobile hotspot
BRISWA76
Member

Why does my Z Force lock up when I press the Mobile Hotspot and Bluetooth tethering button?  I MUST use this for work...

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Re: Z Force locks up when I try to setup the mobile hotspot
vzw_customer_support
Customer Support

The mobile hotspot and bluetooth are important features I rely on daily and definitely want you to have access to them as well, BRISWA76. Let's take a closer look at the device to see what's going on. Please complete a device health check to see if your phone is reporting any issues, http://spr.ly/65888Uw8K. Have you ever been able to use these features? Do you receive any error messages?

DanielleR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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