a new Motorola smartphone
phoning
Newbie

I am having difficulty seeing and maintaining 1 to 3 bars when I am making and curing a phone call.

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Re: a new Motorola smartphone
Ann154
Community Leader
Community Leader

Which phone model do you have? Are you connected to the 5G or 4G network during the calls? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: a new Motorola smartphone
vzw_customer_support
Customer Service Rep

I know the importance of staying connected with your awesome new phone. What is happening with the audio when picking up this amount of bars? Is this primarily happening indoors? 

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