Installation update also removed my number count on my text messages on the icon and I have tried every option in settings to get it back. Again - another reason why the installation updates should not occur. The main icon for 'all apps' that has been used for years is now gone. App icons are horrible and too small. If I enlarge them, I cannot access the information in the app! Ughhh! Can't believe you let this update occur.
Which phone model do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.