Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
verizon online usage
21coster
Member

we have 5 phones - only 1 can not connect to the nternet - why

0 Likes
Re: verizon online usage
jav6
Sr. Member

What make/model phone is it?  Are you sure its line on your account has a data plan?  What plan do you have on your account?  What happens when it tries to connect?  

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: verizon online usage
bearone21
Leader

only one is activated!!

0 Likes
Re: verizon online usage
vzw_customer_support
Customer Support

21Coster, having full access to your services is definitely what we want for your devices. Let's work to get to the bottom of this. What make and model phone is this? Exactly what happens when attempting to access the internet? Are you able to place calls and send text messages with this phone? LorenB_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes