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All my calls are automatically defaulting to speakerphone

HollyNichols
Contributor - Level 1
‎03-20-2017 06:11 AM

For the past two weeks, ALL my calls are being defaulted to speakerphone.  I have tried powering off, clearing cache, uninstalling Chrome, messenger, etc. (suggested from old posts)  This is especially annoying and of course no privacy.  Any suggestions?  Is anyone else having this issue?  I haven't installed any new apps at all.  Smiley Sad

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HollyNichols
Contributor - Level 1
‎03-21-2017 05:21 AM

This was solved by starting in recovery mode and clearing cache again.  NO MORE SPEAKERPHONE.  So happy. 

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Ann154
Community Leader
Community Leader
‎03-20-2017 08:50 AM

Have you checked the phone application settings?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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HollyNichols
Contributor - Level 1
In response to Ann154
‎03-21-2017 05:19 AM

Yes, the phone speakerphone is only available during a call and no settings available.  I did clear the cache again by taking the phone all the way down and it worked this time.  YAYYYYY.

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HollyNichols
Contributor - Level 1
‎03-21-2017 05:21 AM

This was solved by starting in recovery mode and clearing cache again.  NO MORE SPEAKERPHONE.  So happy. 

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