All my calls are automatically defaulting to speakerphone

HollyNichols
Contributor - Level 1

For the past two weeks, ALL my calls are being defaulted to speakerphone.  I have tried powering off, clearing cache, uninstalling Chrome, messenger, etc. (suggested from old posts)  This is especially annoying and of course no privacy.  Any suggestions?  Is anyone else having this issue?  I haven't installed any new apps at all.  Smiley Sad

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HollyNichols
Contributor - Level 1

This was solved by starting in recovery mode and clearing cache again.  NO MORE SPEAKERPHONE.  So happy. 

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Ann154
Community Leader
Community Leader

Have you checked the phone application settings?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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HollyNichols
Contributor - Level 1

Yes, the phone speakerphone is only available during a call and no settings available.  I did clear the cache again by taking the phone all the way down and it worked this time.  YAYYYYY.

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HollyNichols
Contributor - Level 1

This was solved by starting in recovery mode and clearing cache again.  NO MORE SPEAKERPHONE.  So happy. 

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