Android Razzr calling people in your contact list without your knowledge?

AnnNY
Newbie

My Razzr has been calling people from my contact list, including the local police department without my knowledge.  It dialed approx 50 calls while I was asleep and bothered people.  Anyone else have this happen?

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verizonripsoffcustome
Enthusiast - Level 2

Yes, this is happening to me, and HUNDREDS of people.  Verizon denies this.  They want to charge me $300 for a refurb phone, which doesn't work.  It randomly calles, opens and closes screens and Verizon REFUSES to do anything but demand more money.  I've been a customer for a long time, but the customer service has gone to crap.  There are enough people being lied to that there should be a class action lawsuit

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vzw_customer_support
Customer Service Rep

That's odd, let's look further into this AnnNY! Are you running 4.1.2? Please try enabling safe mode here http://vz.to/11hd6po observe and advise if you were successful in this mode. If so, this means a 3rd party application is causing this. You can then remove applications at your discretion to identify the root cause or complete a factory reset here http://vz.to/11lfQrW The factory reset will erase everything on the device so please backup accordingly. You will have to re-download your application. Please do so with observation if you have not identified the problem application. Thank you.

Tominque B.
Please follow us on Twitter @VZWSupport

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