Android Voicemail Access Problems

JEFFCR
Newbie

I'm not getting voicemails.  I think when someone tries to leave a voicemail or I try to access the voicemails, I'm getting jibberish texts from Verizon - 900080006201 or 202.  I have a droid turbo.

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Ann154
Community Leader
Community Leader

Those messages tell me that Verizon Wireless "thinks" you have Visual Voicemail. Are you using the dialer to normally access the basic non-visual voicemail instead? Do you have the visual voicemail application installed and enabled?

If you have no intention of ever using a visual voicemail, I would suggest that you call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they add the Block Visual Voicemail feature to your line.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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