Bad Signal and Dropping Calls after purchasing my Droid Razr

tleroya
Newbie

I have had Verizon 20 years and the past month my service has dropped dramatically.  I am an emergency manager coordinator for a city on the Texas Gulf Coast  I have to be able to recieve calls on my cells 24/7  it is really bad when my phone drops calls and sends them directly to voice mail without even ringing in my house!    I think something was done to the towers in my area.  I have 4GLTE and never get a consistent signal mostly no bars or one.  I called tech service and followed all their instructions (remove  sim card, *228 and etc. with unsatisfactory results.  I have a problem when friends come to my residence and can talk with the cheap Boost Phone and my Droid Razr will not.  What has happened to Verizon? How can I correct this problem?

I have not done he *228 and will not  after reading one of the answers.  Just need to get a good signal to communicate with other EM personnel

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