Callers able to hear me but I am unable to hear them.

Sebletegev
Newbie

On both incoming and outgoing calls the audio will work for a short time and then the other end cuts off. They are able to hear me just fine but I can not hear them whatsoever. This happens on almost every call in areas with perfect reception and areas with poor reception. There is no one specific number this happens just seems to happen to everyone almost every time.

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vzw_customer_support
Customer Service Rep

Let’s see what’s causing audio problem. When did the issue begin? Has your phone been exposed to any physical/water damage? Does the issue occur when using speakerphone as well?


AyaniB_VZW
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