You think? 
I have a new Razr Maxx HD w/Jelly Bean and my computer can see both the internal storage and the SD card, but I can't simply download images the way I used to - using windows explorer (win xp). When I try to copy or move an image, I get the error on the computer side, windows explorer has encountered an error and needs to close. Using that simple method I cannot copy or move any images off the internal phone or SD storage.
When the auto-play box comes up when I first plug in, it gives me an option to download images using Adobe Bridge. If I choose that, it'll work - takes much longer because Br is a resource hog, and then if I try to view an image in Bridge after downloading to the local drive, it will cause Bridge to crash. However, I can then open whatever other program and my images are there.
Why can't I just copy directly from the phone? I've got Motorola Device Mgr installed and am using the usb cord supplied with the phone. This is really frustrating for such an advanced device!!!
Hi bruce. If you have a twitter acct. You can try @VZWSupport. From what i've read on twitter, you'll get a faster answer there.
Because that is actually Verizon customer support and this forum IS NOT Verizon customer support.
You think?
Start a new topic or ask questions in the open forum.