Can't access Yahoo email

[avidskier]

I've had my Droid Razr Maxx for 2 weeks now and so far so good, until today.  I'm getting a message for my Yahoo account "authentication error".  When I put my password in it says "NO Mechanism Not Available".  I didn't change my password and it's been working fine until today. 

Anyone know how to fix this?

[toeka]

I have the same error happening - says invalid credentials.  This must be a service outage with the verizon ICS.

[avidskier]

Thanks for the info.

[bearone21]

or a problem with yahoo, can you get into the account  thru www.mail.yahoo?

[avidskier]

Yes, I've been able to access my email account through Yahoo.  That was the first thing I checked.

[bearone21]

i use it without problems because of app issues you describe & why i only have a couple apps that are the only way to get in to certain things i need to do..

[avidskier]

I just got off the phone with Verizon's Technical Support.  I had to download the new Yahoo app and now its email problem is fixed.  I like the way Yahoo looks on my phone now.  Instead of the black background with white lettering, it's now white background and black lettering.   Soooo much better.

[Montium]

Nice that they break something and then not tell anyone. Thanks for the info on the new yahoo app. It worked out fine.

[bearone21]

any time an app isn't working right it's not a bad idea to download it again & it may resolve the problem.

[avidskier]

Well, the Yahoo app didn't work afterall.  Now my phone is completely DEAD.  I was on the phone with technical support and they couldn't get it to do a master reboot.  Nothing on the phone works.  They are sending me a new phone today.  I've had this phone 3 weeks!!!  Of course technical support said they have never seen this problem!

[Volguy1971]

yeah, but to have to download a mail app instead of what had been working perfectly is just stupid.  The accounts part had been working fine until 1030 this am.  Downloading an app should never be an adequate solution to what is/was working perfectly fine.

[Volguy1971]

All, I know is that if I can't get it fixed today, I am taking this pos and getting the Galaxy S III.  Motorola is freaking killing me....first the Droid Pro(Multiple botched fixes) and now the Razr Maxx.

[csjbaltimore]

Me too no yahoo email.  authentication issues for what I know are my passwords.   crappy.

[Volguy1971]

Well, I am ticked that I have had to do a full factory reset on a phone less than two weeks old.  This is just 100% stupid.....crap like this, despite how much I like the android platform, is crazy.  I think I may go to the galaxy....am severely tired of motorola crap....email seems to be back, but come on, a full factory reset?

[avidskier]

I totally agree!  I'm getting a new Razr Maxx tomorrow and if I have these issues again, I'm switching to an IPhone.  I had to argue with Verizon to ship overnight so I wouldn't have to go the weekend without a phone.  Can you believe that!!!  My gut is telling me that I won't have my phone tomorrow though.

[bearone21]

no you won't unless you're something special & they do ship overnight but plan on 2 days, not counting the weekend. because fedex doesn't ship on the weekend.

surely you must have an old phone you could activate?

[avidskier]

I am special.  I received my phone and so far it's working properly.  But then again I've only had it a few hours. 

[RMSimpson]

My new raxr maxx is having the same issue! This is completely unacceptable!

[Volguy1971]

I did a complete factory reset.  Thus far, it has worked properly....However, a full factory reset on a phone that is less than two weeks old is totally unacceptable!  I have the Razr Maxx as well.

[bearone21]

it depends on you & how many apps you downloaded that may have had issues, that the factory reset fixed because it eliminated all of them & you had a clean slate again.

[Volguy1971]

that's just it, I didn't have any apps downloaded yet