Contacts Syncing Probs w/ICS and Exchange

jerry_ys
Newbie

Since I loaded ICS on my Razr Maxx some of my contacts don't display on my phone.  The # of contacts on the phone and Outlook are the same.  Also,if I edit contact info in Outlook, it doesn't change onteh phone even though it's been synced wireless and hard wired.

Labels (2)
0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

Jerry.ys, I'm sad to hear that you're having issues with your contacts after ICS. A new update should bring enhancements not take away features. You stated your contacts on the phone and Outlook are the same, but some contacts don't display on the phone. Do you have any duplicates on the phone? If you add a new contact, does that one sync? Do you see any errors at the top of the screen in the notification panel? It is possible that some security settings may have changed with the new software. Check your Exchange settings http://bit.ly/T2mHiG. If no change, you may need to remove then setup the Exchange server again. http://bit.ly/OAfQu3

Let me know if you run into any more issues.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply