Contacts with Multiple Backup Assistant + Contacts Entries

dtzyblnd
Newbie

I have read others with these same issues.  Unfortunately, the responses they are getting have to do with having multiple contacts and joining those contacts.  That is not the issue.  The issue is that each contact has MULTIPLE Backup Assistant + Contact entries.  Meaning, when you you start typing a name to send a text message to, it shows you multiple phone numbers for that person (only, they are all the same phone number).  For example, if I start typing Zoe, it will show you contacts that match, it will have Zoe 555-555-5555 listed 6, 7, 8, or more times.  But wait, that is the home number, how you keep scrolling them until you get to the mobile number which is also listed 6, 7, 8 or more times.  When you go into you contacts and select Zoe, and then go to Edit, you see why - There are 6, 7, 8 or more Backup Assistant + Contacts entries!!!  These duplicates are what we are wanting to know how to remove.  My daughter has only one phone number, but when I click on the her picture in the favorite contacts widget, it shows 2 and they are both the same.  Even the BAL #225 shows up EIGHT times!!!!!   When you go online (to the Backup Assistant), they are all listed there too.  HELP!!!!!!!

Labels (2)
0 Likes
Reply
0 Replies