Deleted contacts keep re-appearing in my Contacts. Why??!!! Backup assist failure.

SamShay
Newbie

Every morning when I wake up, I have an alert on my Droid Razr M that says the backup assistant failed. So I delete some old contacts to make room so I don't have to pay for an upgrade. Same thing the next day. I look, and ALL the contacts I deleted have been re-populated to my phone! How do I get them to stay gone?

Labels (2)
0 Likes
Reply
2 Replies
SoccerRef12
Specialist - Level 1

BUA never worked for me. I use Google, GMail, to sync contacts and have never had a problem.

vzw_customer_support
Customer Service Rep

I want to ensure you have positive experience with Backup Assistant. Let's ensure your contacts back up at the time of removal. To backup current contacts head into Settings > Backup Assistant Plus > Backup Assistant plus Contacts > Sync Now.

YosefT_VZW
Follow us on Twitter

0 Likes
Reply