Device won't turn on

MWG93
Newbie

I was roughly at 50% battery life when I finished a phone call and my phone went dead.  I cannot use the power button to turn it on.  How do I restart it?

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tikibar1
Community Leader
Community Leader

Try holding the power and volume down buttons simultaneously for 15-30 seconds

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vcolsey
Newbie

i can't turn mine on either.  holding down both buttons doesn't work. i tried attaching it to the charger, and that doesn't help.

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