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Droid RAZR continuously rebooting

freshprince3
Newbie
‎09-07-2012 02:57 PM

I have had my droid RAZR for a couple months and it has been working fine, earlier today around noon it started rebooting itself every two minutes. Im in a spot where i always have service, and i can not get service anywhere at all, it just always shows the circle with a line through it. I've tried everything i have looked at on forums, i have restarted it, deleted apps, deleted cache ect. and nothing works. It just constantly reboots itself every 2-5 minutes and wont get service. is there anything i can do or will i need to just go get a new phone?

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smashogre
Specialist - Level 1
‎09-07-2012 03:04 PM

Wonder if the SIM card might have gone wonky...might try reseating it, if that doesn't do it I'd get another from a VZW store and give that a go.

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B33
Legend
In response to smashogre
‎09-07-2012 03:11 PM

Either that or it was Touched or it was bent before it was installed all of those things can cause the Card to have Serious issues..

Just wanted to add:  To the OP  A  Rouge App can cause Rebooting as Well you Might Try running your Maxx in Safe Mode to See if shows the Signs of a Bad app..  b33

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freshprince3
Newbie
In response to B33
‎09-07-2012 03:49 PM

yeah ive run it in safe mode and it still reboots itself, if it was the sim would that also make me the phone not get signal?

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B33
Legend
In response to freshprince3
‎09-07-2012 04:14 PM

It Could be Very Possible the Reason i say this everything that Phone needs to work properly is threw the Sim Card. The Sim has all your important info stored on it. But if it is bad witch it sounds like it is or could be Getting a Sim F.P. is not a big thing too sweat and shouldn't Cost ya anything to Replace it.. Check your Local Corporate Store.. If you get one and it's working Better Let me Know Ok.. Hope that's the fix b33Smiley Happy

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vzw_customer_support
Customer Service Rep
‎09-18-2012 12:22 PM

Hello freshprince3!  Constant rebooting can be very frustrating, so I would like to assist with resolving this for you!  Have you tried removing & reinserting the SIM Card?  http://bit.ly/QpmPGT  If that doesn't correct it, I suggest hard resetting the device.  http://bit.ly/Ob1xRh  Let me know how that works out for you.  Thanks!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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