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Droid RAZR won't turn on.

itzadorbs
Newbie
‎07-21-2012 06:10 PM

Hello,

I was calling my voicemail about 4 hours ago and suddenly my phone froze and wasn't able to do anything. I pressed the screen-lock button and I could still hear my voicemail playing messages until it reached the end and disconnected. I haven't been able to do anything with my phone since this. I have charged it since all of this and the phone is giving me no response whatsoever. Any tips or ideas?


Thanks.

-M

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drum_thumper
Contributor - Level 1
‎07-21-2012 09:53 PM

have you tried a soft reboot?  To do this, press the power and volume down button simultaneously.  It is the equivalent of pulling the battery.

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B33
Legend
In response to drum_thumper
‎07-22-2012 12:53 AM

+1 Good Suggestion D_T i think a Soft Reset would Wise thing to Do..b33Smiley Happy

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car59z
Enthusiast - Level 1
In response to drum_thumper
‎07-22-2012 09:26 PM

Thank you.

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itzadorbs
Newbie
‎07-22-2012 02:00 AM

Thanks for the help. It worked. 😉 Can't believe I didn't remember this reset.

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Debbiemac
Newbie
In response to itzadorbs
‎07-22-2012 08:08 AM

This happened to me last night, I'm curious after you reboot..did you lose any of your contacts??

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drum_thumper
Contributor - Level 1
In response to Debbiemac
‎07-22-2012 08:23 AM

Not supposed to. It is the same as pulling the battery.

Sent from my Verizon Wireless 4G LTE DROID

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Debbiemac
Newbie
In response to drum_thumper
‎07-22-2012 08:27 AM

Thank you!! Just wanted to make sure.Smiley Happy

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itzadorbs
Newbie
In response to Debbiemac
‎07-22-2012 05:51 PM

I didn't lose any contacts. B-)

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drum_thumper
Contributor - Level 1
In response to itzadorbs
‎07-22-2012 09:08 PM

Glad to hear that.

Sent from my Verizon Wireless 4G LTE DROID

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Bee23
Newbie
‎07-29-2012 08:42 PM

I have this same issue. My phone started blinking red so I plugged it into my car charger. The car charger glitched and shut off and it instantly shut off my phone. My phone hasnt came back on ever since. I left it plugged in over night on the wall charger. Still nothing. I've tried holding Power + Vol. Down several times throughout today and still nothing. I plugged it into a computer by USB and now the white light is on. I've heard this is a protective mode? It's been charging for like a hour and a half and the white light is still on. Also still wont turn on. I've tried pulling the Sim card for 5 minutes (a friend of mine had this worked for him) and put it back in and still nothing (I made sure not to touch the gold part on the Sim). Nothing is working... HELP!!!

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AUGrad98
Newbie
In response to Bee23
‎01-03-2013 11:46 AM

I know this is an old thread, but I have the EXACT same problem.  Exact cause and everything.  How did you finally resolve?

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