Droid Razr HD that froze.

griggsey_1
Enthusiast - Level 1

I have a Droid Razr HD that froze on me and I cant figure out how to reset it or take the battery out of it. Please Help!!!!

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Ann154
Community Leader
Community Leader

The battery is non removable.

There is an instruction posted on here involving a combination of the power button and the volume down button that you can use to force the shutdown of the phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154
Community Leader
Community Leader

The battery is non removable.

There is an instruction posted on here involving a combination of the power button and the volume down button that you can use to force the shutdown of the phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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griggsey_1
Enthusiast - Level 1

Where is that instruction located? I have been trying for half and hour to figure it out.

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Ann154
Community Leader
Community Leader

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

griggsey_1
Enthusiast - Level 1

Totally worked...thank you so much!!

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