Droid Razr M won't connect

[debbie57]

Just got a droid razr M. It will only connect thru wifi, not through the verizon network?

[dimap52 · Accepted solution]

Huh??? Of course it will connect through the Verizon network. If you want to connect through 4G, turn wi-fi OFF and turn Mobile Data ON. The settings are on the screen to the left of the home screen and also in the SETTINGS menus.

[debbie57]

I tried that several times yesterday and it would never connect except thru wifi. Today I took out the sim card and put it back in. I just turned off wifi and it did connect! Thank you!

[breezex]

A few people have reported that they had to wait for up to a day for their account to fully register and be totally functional on the Verizon network.   Something must get hung in a queue somewhere and needs a trigger that only happens once a day.

[B33]

Debbie if you have any more issues with your Droid M and the Sim Card.. you Take it back to the Store you got it at they will replace it for ya. One thing to remember and this is something that i have told allot of Customers on here. Sim Cards are Very Sensible when your handle them the best way is by there edges our fingers have oils and Static Electricity and the two of them mixed together is what i call a Toxic soup for the Gold area of the Card it can cause the Device to run in unstable manner or at time not at all.. But i just wanted to pass that along and i hope you have lots of fun with you Droid M.. b33

[barrett_fodder]

Have been without text messaging inbound and without phone service inbound and outbound for a while now in the southeast US.  Happens on different droids and iphones, yet the other data stuff works.  I can surf netflix or the web just fine.  Cant connect to anything that uses verizons servers though, thus making the phone useless as a phone.  Have you tried to connect to other non-verizon applications?  What region of the US are you in?

[debbie57]

Hi Everyone, I am able to connect fine now. Someone mentioned it takes 24

hours sometimes to fully activate a card. Anyway, all is well.. Thank you

for your help!

On Fri, Sep 21, 2012 at 1:52 PM, barrett_fodder <

[NuDroidUsrr]

debbie57 wrote:

Hi Everyone, I am able to connect fine now. Someone mentioned it takes 24

hours sometimes to fully activate a card. Anyway, all is well.. Thank you

for your help!

On Fri, Sep 21, 2012 at 1:52 PM, barrett_fodder <

  Just a reminder in case you did not know, wifi ALWAYS takes precedence over broadband when it is connected. If both are on and connected, your phone will use wifi first, and this throws some people off when they cannot connect to things.

[debbie57]

My phone won't let me turn both on. That would be my preference. Now I have

to physically turn off wifi and turn on Data plan and vice versa to connect.

On Sat, Sep 22, 2012 at 5:18 AM, Droid Usrr

[NuDroidUsrr]

debbie57 wrote:

My phone won't let me turn both on. That would be my preference. Now I have

to physically turn off wifi and turn on Data plan and vice versa to connect.

On Sat, Sep 22, 2012 at 5:18 AM, Droid Usrr

  It should allow you to have both on at the same time.

[jrzyrdneck23]

Same problem here, how did you connect? I've only had it for 8 hours now........not even WiFi will connect

[debbie57]

Try taking the sim card out and putting it back in and then turning it off

and turning it back on again

On Sep 24, 2012 6:53 PM, "jrzyrdneck23" <community@verizonwireless.com>

[NuDroidUsrr]

jrzyrdneck23 wrote:

Same problem here, how did you connect? I've only had it for 8 hours now........not even WiFi will connect

  Connecting to the Verizon network "may" take a few hours to work, but if you have wifi available, you should be able to connect to the wireless regardless of the phone being active on the broadband network.

  Where did you get the phone from? Order online? Store? As debbie57 said, shut the phone off, take out the sim card, wait a few minutes (making sure you do not touch the gold contacts area on the card) and then replace it and turn the phone back on. That may work as far as the broadband network.

[B33]

That's Great you got it Going: Enjoy that Little Guy.!  and i'm Jealous them Circle Widgets is one of things that make that Razr really Cool.! b33

[beajay]

Thank You my mom has the van right now but I was thinking I needed to do that but was afraid to because Ive never used that feature before but I bet you right Ill give it a try ty again!