Droid Razr Slow

[Terriblephone]

Does anyone else here have a droid razr that goes really really slow? mine goes slow and apps crash all the time... im gonna put mine back to factory settings to see if it helps.

[tikibar1]

You may want to try a system cache clear first (it's less painful and sometimes is all you need).

[Terriblephone]

Thanks.. but how would i go about that?

[B33 · Accepted solution]

Here is How to Clear the System Cache:  Follow the Directions as Noted

These are the Instructions on Clearing the Cache Partition:  For Razr & Razr Maxx

Top Alternate method

1. Power the device off.
   Press the Power button then select Power off.
   If the device doesn't respond to input, press and hold the Volume Up / Down then press and holdPower button. When the device screen goes blank release the Power button while continuing to holdVolume Up / Down, proceed with step 3.
2. Press and hold the Volume Up / Down then press the Power button.
3. When presented with the Boot Mode Selection Menu release all buttons.
4. Press Volume Down to select Recovery then press Volume Up.
5. From the Droid triage screen, simultaneously press Volume Up / Down.
6. Select Clear the Cache Partition then press the Power button.
7. Select reboot system now then press the Power button.

[bmartylee]

Worked for me! Thanks..

[B33]

Your Welcome,  b33

[B33]

If that Does Not Help you May Have to Do a Factory Reset there are instructions on the Forum just do a Search of Factory Reset Razr / Razr Maxx and as Search is your Friend it will Pop up the Instructions) I will suggest this if this is your only alternative to correct an issue and your uneasy doing a F.R. Contact Customer Service 1-800-922-0204 Option 3 Which is Tech and they can Assist you threw the Factory Reset) you will have to Re-Inter your Google account and reload the Apps you had but if you have your Phone book set up with your Google Account it Will load it with in Seconds of entering the Account but as Tiki Pointed out the System Cache might be all you need to Do)  Good Luck b33

[fullhouse451]

my phone is super slow. i can get all the way to the driod guy laying on his side, but pushing the up/down at the same time does nothing at that point. Any suggestions?

[tikibar1]

Try this:

Power down phone

Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu

Use volume down to navigate to 'Recovery', use volume up to select

Should see screen with triangle and exclamation point next to an Android

Press volume up/down simultaneously to go into system recovery *

Use volume rocker to navigate to 'wipe cache' and use power button to select

Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select

* if doesn't work:

press and hold the volume down and wait for a second or two, then press and hold the volume up and the volume down buttons for 5-6 seconds and then release

[fullhouse451]

I have tried that...it just freezes on the recovery screen picture of the andriod on its side. No matter how long I hold the volume button, nothing happens.

[B33]

If you haven't tried this you might Run a System Cache Clear..

[fullhouse451]

how do I do that?

[B33]

Fullhouse451 follow these instruction: If you have any issues trying to Run it Let me know but it's Fairly easy to Run.. 

Here's how to Run the S.C.C:. Give it a Try

With the phone ON Just tap the Power button to blacken the Display  (  Don't Shut the Phone off )  Follow these Instructions

1. Press and hold the "Volume Up  &  Down at the same time" While doing  that  press the Power button. till the screen comes back on When that does that let off the Power button  ONLY   Wait till you see a White screen   Follow to Step 2.
2. When presented with the White Boot Mode Selection Menu release the Volume buttons.
3. Press "Volume Down" to scroll down to  Recovery  then immediately press Volume Up.        Step 4 will Follow
4. From the Red triangle in  Little Droid on the screen,  press and hold Volume Down. for 10 sec. While doing that press for a Second the Up  " Volume "
5. The Next screen You will have 5 choices  Select  Clear the Cache Partition  it's the 5th choice.. then press the Power button.
6. Select reboot system now then press the Power button.

    And that should be it. b33

[fullhouse451]

that doesn't work either..I get no screen other then the little driod

[B33]

When you get to Little Droid Hold down the Lower Volume lever For at least 10 sec. while your holding it down Press then Let go the upper Volume lever it will proceed to the Next screen from there scroll down to clear cache when you get there Tap power you'll see it clearing once that is done then you'll see next step which is the reboot the system you want to press power again the phone then will shut off and come back on).  Your done with the System Cache Clear..

[vzw_customer_support]

fullhouse451, let's smash the gas peddle and speed it up! Your device may be cluttered with alot of information and 3rd party software issues. I recommend that you uninstall any unwanted applications in Settings, delete text messaging conversations, call logs, and e-mails. Once you've removed unwanted information from your phone, power it off/on to soft reset it. I trust that these steps will improve the performance of your device.

Lasina_VZW
VZW Support
Follow us on Twitter @VZWSupport

[AbeS]

Hi

Its my first post regarding my slow responding Razr Maxx, I did follow your detail instruction and cleared my cache, thanks to your instructions.

My phone is much better now, but still a bit slow, is there any other suggestions?

I would like to delete as well old emails from some of my 4 Gmail accounts, in one account it says I have over 999+ email, does that take off space from phone or it sits on Gmail server and only brings in headers until requesting more info?

[selracer]

I am one my 4th Droid Razr Maxx..They all do the same thing

• apps lock up - I have less than 10 3rd party apps
• all the google added apps are killing these phones.
• phone just go black for 2-3min at a time.
• i have to delete all my text constantly as this seems to help
• i must use an app killer to keep the phone somewhat useful
• constant app lock ups all..
• 5-30 sec wait for the a number to dial after pressing the send button..lol

And yes I have cleared the cache, reset the phone....blah blah blah

I am wondering, ever since 4.1.2 the phone is a paper weight.  They send me the same phone with a processor that cannot handle the increase in the usage.  The phone is great battery ect..but not much good when it does not respond.

[vzw_customer_support]

That's unusual performance from the advanced and reliable Razr Maxx selracer, especially after three replacements! Sounds like there may be a pattern developing here. I recommend testing the device in safe mode for a full day to rule out third party app conflict. Please let us know how the device responds. A hard reset would be the next step after that. If the device still doesn't respond a replacement would be the same make and model.

http://tiny.cc/oluf4w

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

[ellisaustin]

Mine is doing the same thing. I've cleared all texts, calls, emails and cleared the cashe three times and my apps still randomly shut down. Sometimes the keyboard doesn't work either. Anything else I can do with it?

[vzw_customer_support]

Hi ellisaustin,
Let's get your phone working like a well oiled machine once again! How long has this been happening? Did you notice this start after installing an application or an update? Have you gone as far as completing a factory reset as previously suggested in the thread? I am eager to continue troubleshooting to work towards a solution.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport