Droid Razr

[joyla2]

I have recently updated my Razr and have had problems with it ever since. My biggest problem is it's terribly slow. And now it's telling me I have used up my data plan so I have no internet or anything. I have unlimited data. Why is this happening and how can I fix the problem?

[Duewester]

Go to your Data Settings and raise your limit to some very high number. (Settings - Data Usage - Set mobile data limit - long press on red bar and orange bar to move them up)

Keep diggin in the forum for the solutions to various issues about slow phones. They are numerous and vary in ease of fix.

[vzw_customer_support]

Hi joyla2!

Let's try and get to the root cause of your issue together! I want you to have a great experience on your phone. I'd like to thank Duewester for your input too!

Please try a soft reset of your phone. No worries, since no data will be lost. http://bit.ly/OH9zAP

Because a hard reset is a good idea after a software update, I'd also like you to try this on your phone if you are still experiencing the issue, after completing the soft reset. Please remember to back up your data before completing this, as you will lose your contacts(Backup Assistant and Gmail Sync should be done before the hard reset). http://bit.ly/ORBWZm

Please let me know how this works for you, as we want to make sure you are getting the most of your device and our service.

Thanks in advance,

Christina B
VZW Support
Follow us on Twitter @VZWSupport

[joyla2]

Thank you both! I have tried both and phone seems to be okay!