When I send an email which contains any word using an apostrophe such as we'll the recepient sees the following: we'll. Don't comes through as don't. Any explanation? I'm using ICS and comcast.net email without problem other than this oddity.
OVBill wrote:
When I send an email which contains any word using an apostrophe such as we'll the recepient sees the following: we'll. Don't comes through as don't. Any explanation? I'm using ICS and comcast.net email without problem other than this oddity.
Are you using the stock email app on the phone?
Not sure I understand your question. When I set up the phone I set
comcast.net as my default email.
OVBill
OVBill wrote:
Not sure I understand your question. When I set up the phone I set
comcast.net as my default email.
OVBill
I wondered if you were using the email app that is pre-installed on the device, or if you downloaded a separate email client app, like K-9 mail.
Sorry. I'm using the email software that was on board the Razr Maxx. I have
not downloaded any email app. I'm not sure if this issue came with the
recent upgrade to ICS or whether it was present in the previous OS. I was
unaware of it until a friend asked WTH my email meant and sent me a copy of
what he had received. There were more than several words with apostrophes
and it made the email look like a coded message!
From sunny Arizona
I'm having the same issue, only mine will also randomly delete e-mails instead of sending them, randomly re-populates e-mails I've deleted, (numbering in the hundreds) and won't show me any content in emails viewed from the phone. They should have tested this instead of unleashing it on us and cleaning up the mess after. I'm using the e-mail app that came with the phone and worked perfectly up until this update. I am very dissatisfied.
OVBill wrote:
Sorry. I'm using the email software that was on board the Razr Maxx. I have
not downloaded any email app. I'm not sure if this issue came with the
recent upgrade to ICS or whether it was present in the previous OS. I was
unaware of it until a friend asked WTH my email meant and sent me a copy of
what he had received. There were more than several words with apostrophes
and it made the email look like a coded message!
From sunny Arizona
I sent an email using the stock email client to my wifes phone, which her account also uses the default email app, and the email came through fine, without breaking down the apostrophe as code. What app/program is your friends using to view the message? Are they looking at it from a computer? Have you cleared the email app cache?
Received your message on my PC. The email with the apostrophe issue was
received on a PC using Win7 OS, Comcast.net email and Outlook. I haven't had
any comments on this issue from recipients using smartphone/Comcast.net
email or Blackberry units.
OVBill wrote:
Received your message on my PC. The email with the apostrophe issue was
received on a PC using Win7 OS, Comcast.net email and Outlook. I haven't had
any comments on this issue from recipients using smartphone/Comcast.net
email or Blackberry units.
I just had my wife check the message on her computer, running Windows 7 and Outlook, and the message appeared with the crap in the message, so it has to be something that it is sending along with the message that Outlook does not like.
I will do some more testing.
This is message I sent to my son's Blackberry which he sent to me with
comment that it was received OK. Note the response:
I'm using Win7 OS, Comcast.net and Outlook Express:
My phone seems to send words with apostrophes as a garbled mess. Let's
see if it isn't an anomaly. Let me know if this comes through okay
Sent from my Verizon Wireless 4G LTE DROID
Sent a test message to my wife's PC which is a Win 7 OS and uses Live Mail.
All apostrophes went through as typed.
Very interesting issue now. Looks like the problem is with Outlook and
Outlook Express. I'll try sending to an Apple machine in the morning.
Hi, OVBill!
I'm sorry to learn the HTML code is appearing in these emails you send. I am looking further into this. I would like to know a little more information if possible. Does this happen if you send an email from Comcast only or other email account as well? Have you seen any trends like who you send to (ie Comcast to Comcast; Comcast to Gmail) etc? Please keep me posted so I can assist further!
Thank you,
AdamE_VZW
Follow us on Twitter @VZWSupport
Hi AdamE,
I just sent an email containing won't, can't, don't to my comcast.net address from my Razr Maxx using my gmail account. The message was received without error on my PC. Hope this helps. As I previously mentoned my PC is a Windows 7 machine using Outlook Express. I've sent same message to a Blackberry, a Windows 7 PC using Windows Live Mail and a MAC without issue. A PC on Windows 7 and Outlook received the HTML code.
OVBill
Hi again AdamE,
I just sent a second test to my PC from my Droid Razr Maxx.
I sent Won't, don't can't and then Don:t, can"t won;t. This is what came through. Interesting to see that it appears only the apostrophe is affected.
Won't, don't can't. Don:t can"t won;t
OVBill
When i done the Test but i have Yahoo mine took a few min. to push through but the Message Came soundly with no Changes..
Hi AdamE,
I'm sending this with a few apostrophes as another test. Won't Can't Don't
OVBill
Sent from my Verizon Wireless 4G LTE DROID
Adam,
We need some help here...
MikeV50
I'm having the same problem and it is causing me considerable amounts of distress as it is straining professional relationships!!! Verizon fix asap!!!
Having this problem as well and seemed to have gotten worse after last upgrade. Any fix on the horizon? Very embarrasing and annoying as use my Droid for corporate correspondence.
I am having the same issue.
For what it's worth, I normally send from my droid on a comcast.net email acount, however I have also tried sending on a gmail.com account, and I still get the weird characters. My latest email today had the following:
women's: women's
can't: can't
What's: What's
don't: don't
Verizon- PLEASE FIX- this is really annoying eveyone I send emails to!
I downloaded and installed a new e-mail app, Droidmail, fixed the problem. Easy to install and works like a champ! Guess this is an issue with default e-mail client and nobody cares.
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