Email

Butlerj14
Newbie

I can receive but cannot send emails.  I have run a few "tests" and sent emails to people in my office, but they are not receiving tham.  Any suggestions?

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vzw_customer_support
Customer Service Rep

Isn't that odd, please let me know if you are still not able to send emails on the phone.
Is there ever a message when you attempt to send an email?
This happened to me once before, however I was able to remove the email account & re-add it. Once I did that, the emails have been sending and receiving flawlessly for the past few months.
There was no rhyme or reason as to why it did this.

Tamara H.
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Ann154
Community Leader
Community Leader

Do you have the correct mobile server settings for your email address? They are often different from the settings used for desktop applications.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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