Emergency contact freeze

willbilliam
Newbie

About an hour ago I received a text but now cannot access it because my phone is asking for an emergency contact number. Have put numbers in, powered down, nothing seems to be working to get me out of th stupid screen freeze.  Please help!

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vzw_customer_support
Customer Service Rep

Willbilliam, I'm sorry for the late response, but help is here! If you're still having problems with your text messages, please try clearing cache from your Messages. Settings, Applications, Manage Applications, All, Messaging, Clear data/cache

Let me know if you're having problems with your phone freezing.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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