Having sound issues with my Droid Razr?

L456Clark
Newbie

Having sound issues with my Droid Razr? Static and unclear? Any suggestions as to what could be the cause? And what I can do to try and repair this issue?

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vzw_customer_support
Customer Service Rep

Have no fear, Verizon is here! It will be my pleasure to assist you with your device. I know static can easily be frustrating, especially while on a call. May I ask is there any physical or liquid damage on the device? Also, can I assume that you are not using anm accessory with the phone when this happens? My first suggestion is to verify that bluetooth & wifi is turned off, reboot, & retest. Let me know if the static is gone and if the clarity improves. If more assistance is needed then we here to help.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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