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How do I clear everythin on my device?

lriver
Newbie
‎03-15-2014 12:53 PM

How do I delete everything on my Droid Razr Maxx? so it will be like a brand new phone?

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vzw_customer_support
Customer Service Rep
‎03-17-2014 12:20 PM

I can certainly assist with a Hard Reset on your Razr Maxx Irviver.

From main screen you can go to Apps> Settings> Reset Phone> Erase Everything.

I hope this helps.

Thank you,
VanessaS_VZW

Follow us on Twitter @VZWSupport

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Ann154
Community Leader
Community Leader
‎03-15-2014 01:18 PM

There is an option to factory reset the device somewhere in the phone Settings. Usually it is in the "Backup & Reset" area.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Anonymous
Not applicable
In response to Ann154
‎03-15-2014 01:22 PM

It's in Settings - Privacy Settings

I figure since I'm hating Verizon... I might as well help others.

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vzw_customer_support
Customer Service Rep
‎03-17-2014 12:20 PM

I can certainly assist with a Hard Reset on your Razr Maxx Irviver.

From main screen you can go to Apps> Settings> Reset Phone> Erase Everything.

I hope this helps.

Thank you,
VanessaS_VZW

Follow us on Twitter @VZWSupport

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