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How to install Marshmallow on DroidTurbo 2?

VERYUNHAPPY0420
Enthusiast - Level 3
‎03-02-2016 12:48 AM

Please, anyone have detailed instructions on installing marshmallow on the Motorola's Droid Turbo 2?  Please help.  Thanks in advance! @/Verizondoesn'tcareaboutu/u/api/core/v3/people/5420059/ @/Verizondoesn'tcareaboutu/u/api/core/v3/people/5420059/

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Snn5
Legend
‎03-02-2016 04:23 AM

http://www.verizonwireless.com/support/knowledge-base-181029/

When the update is available for your phone it will download over the air or you can manually check from the link above.

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Ann154
Community Leader
Community Leader
‎03-02-2016 04:21 AM

Wait. For. The. OTA.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Snn5
Legend
‎03-02-2016 04:23 AM

http://www.verizonwireless.com/support/knowledge-base-181029/

When the update is available for your phone it will download over the air or you can manually check from the link above.

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webbster
Enthusiast - Level 3
‎03-02-2016 07:53 AM

You cant  Verizon is not pushing out the update yet even though it looks like they are !

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Not applicable
In response to webbster
‎03-02-2016 08:02 AM

They ARE pushing out the update

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webbster
Enthusiast - Level 3
In response to
‎03-02-2016 09:14 AM

Know anyone who has it ??? And not someone that's in the soak test!

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ABarreto
Enthusiast - Level 2
‎03-02-2016 09:51 AM

I just got off the phone with Verizon Wireless Customer Support,

I pointed out to them that the website states the update is available (They did not know).  I explained that I've been trying to update my device only to receive a message that my "Phone is Up to Date".

No helpful information given..... as usual.  I must be insane since the definition of insanity is doing the same thing over and over again (calling Verizon wireless support and expecting helpful information) and expecting different results.

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Ann154
Community Leader
Community Leader
In response to ABarreto
‎03-02-2016 10:38 AM

It rolls out in stages. You could see it today or tomorrow or next week. Patience.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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webbster
Enthusiast - Level 3
In response to Ann154
‎03-02-2016 12:20 PM

Show me one person that has it. IE. Someone in the first stage. There's no stages YET.

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Not applicable
In response to webbster
‎03-02-2016 12:41 PM

Prove it's not rolling out. Just because YOU don't have it doesn't mean it's not.

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webbster
Enthusiast - Level 3
In response to
‎03-02-2016 02:00 PM

It's OK just keep hitting that check for system update button. Please let us know when you get the update.

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Not applicable
In response to webbster
‎03-02-2016 02:47 PM

I don't have I don't have that phone. Just saying because you don't have it doesn't mean it's not rolling out.

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Jerkfresh
Enthusiast - Level 3
In response to webbster
‎03-02-2016 06:33 PM

I've been looking on every forum to see if anyone has received the update and not come across a single person. I've also seen Verizon employees tell me be patient because they're waiting for it too. They have the employee version and received it months ago right! SMH

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Not applicable
In response to Jerkfresh
‎03-02-2016 06:44 PM

Jerkfresh wrote:

I've been looking on every forum to see if anyone has received the update and not come across a single person. I've also seen Verizon employees tell me be patient because they're waiting for it too. They have the employee version and received it months ago right! SMH

Less than 1% of 1% of owners of that phone or any phone go to forums.

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johnhc
Enthusiast - Level 2
In response to
‎03-04-2016 02:50 PM

You haven't checked lately, I've seen several that got the first part of the update but the second part never came through....

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webbster
Enthusiast - Level 3
In response to johnhc
‎03-04-2016 03:45 PM

Smiley Happy

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Jerkfresh
Enthusiast - Level 3
In response to johnhc
‎03-04-2016 05:32 PM

Where have you seen that?

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johnhc
Enthusiast - Level 2
In response to Jerkfresh
‎03-04-2016 06:27 PM

There is a thread on these forums about someone who got the first part but

the second part won't install or download

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Jerkfresh
Enthusiast - Level 3
In response to johnhc
‎03-04-2016 07:56 PM

I'm pretty sure that was the soak test. It was before the 1st

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Jerkfresh
Enthusiast - Level 3
In response to Jerkfresh
‎03-04-2016 07:59 PM

With all the bloatware that's on this phone it will take Verizon forever to get it to us

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jcp15963
Enthusiast - Level 2
In response to
‎03-04-2016 07:51 PM

OK, but the Note 5 just announced the Marshmallow update and lots of posts about it rolling out to people.  "Downloading now" all over the tech sites.  Yet, nothing for the Turbo 2.

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