I can't adjust the volume of my ringtone

boyzgranny
Enthusiast - Level 2

For some reason I can't adjust the ring volume on my phone.  The slider for that is greyed out.  It has happened a couple of times and it's driving me crazy.  It is totally silent when someone calls and I miss the call.

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Ann154
Community Leader
Community Leader

Can you please post a screenshot of the volume slider so your fellow customers can see what you see?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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