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I hate this phone.

tbess
Newbie
‎12-17-2012 08:37 AM

Droid Razr HD.  One month old.  Issues with the phone. 

  • Battery life is horrible.  Phone has been off the charger for 3 hrs and 45 mins (after a full charge pver night) with little use using WI-FI for email and FB and battery is at 65%.  Bluetooth is off and my screen brightness is at the lowest setting.  Battery is SLOW to charge and as I said dies quickly. 
  • Emails randomly disappear.  Sometimes while reading them, and other times when I go back to look for it. They will then just as randomly re-appear. And some deleted emails re-appear back in inbox as unread.
  • Camera is inconsistent.  Have to take a picture sometimes 3 times to get a good result. 
  • If I log out of Facebook then my contact pictures disappear and I have to re-sync and often this take several attempts.  So now I don't log out but that mans I can't log in with our business FB account updates from my phone.
  • Phone loses connection even though it shows 3G or 4 G service or shows connected to WI-FI.  Phone has re-started to get it to connect.
  • Husband has the same phone and it just died.  Phone had approx 75% battery life when it died.  Had to do a hard re-start to get phone to turn back on.  I found out that this is an inherent problem with these phones.
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DeeannK
Newbie
‎12-18-2012 02:35 PM

I have the same phone and the same issues! I went in to upgrade to the i4 for 99cents and they talked me out of it saying it was a horriable phone  an had very few apps free so they sold me te Droid Razr and what you just listed is exactly the problems I have. you cant go back an find notifications and batttery sucks. Camera sucks they should recall the phone and we should get replacement an have what we pay for.

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tbess
Newbie
In response to DeeannK
‎12-23-2012 09:17 PM

I plan to go into Verizon and see if I can replace it. Ad soon s I can I will be buying an i5

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Vivek_Agarwal
Newbie
‎12-26-2012 04:31 PM

Any luck with Verizon? I have the same phone and it is a disaster during travel as most of the time it is either dead or asking you to connect your charger.. With slight usage it does not sustain even one day uhh.. I am so tired and sick of this phone.. even my friends have started making fun of me Smiley Sad Please let me know what Verizon store ppl said and I will take appropriate steps..

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tbess
Newbie
In response to Vivek_Agarwal
‎12-26-2012 06:46 PM

I went to Verizon and a tech specialist agreed that there is a problem but could not diagnose it. He suggested I call tech support from another phone and they can look into things when my cell is off. I called and was on hold for more than 10 minutes. I gave up and will call another day.

I wish I had returned the phone. I've had the phone for about 5 weeks.

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dontolbert
Newbie
In response to tbess
‎12-27-2012 10:05 AM

I've had this phone since July without one problem.

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tikibar1
Community Leader
Community Leader
‎12-26-2012 05:32 PM

The return policy is extended for the holidays, i.e,

"You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase.  A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii).

This return and exchange policy does not apply to customers who have purchased a Prepaid Plan.

Purchases made between November 22 and December 25, 2012 may be returned or exchanged through January 15, 2013. All other provisions of Verizon Wireless' Return & Exchange Policy continue to apply, including the restock fee."

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