I'm having Trouble syncing my music form my personal computer. any help out there?

nanajo6
Newbie

I'm having trouble syncing my music from my home computer. (It is an older computer) When I plug in my Droid Razr HD, my computer doesn't recinise it. It tell me that It cannot install this hardware. it says that I need a disc which did not come with the phone, They also want to know the location of the software. Any suggestions out there that could help me would ge greatly appreciated.

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tikibar1
Community Leader
Community Leader

Have you tried downloading the drivers off Motorola's site?

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vzw_customer_support
Customer Service Rep

Let's get your music to your phone nanajo6! Tikibar1 suggested a great step!  Please try downloading the Motorola drivers here http://bit.ly/TZFg5V and use the visuals here http://bit.ly/QNthvo to transfer the music.  Please let me know if you need any additional assistance.  Thank you. 

Tominque B.
Please follow us on Twitter @VZWSupport   

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