I'm not getting e-mails or e-mail notifications. wi-fi is on sync is on

dav720
Newbie

not receiving any e-mails or notifications.  wi-fi is on sync is on.  razr m

Labels (2)
0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

Hello Dav720,

Receiving emails is extremely important. Have you tried removing the email and resetting the email? Click here for the process of removing the email: http://bit.ly/U8fYIi.

If that doesn't work, you will want to ensure that notification settings are turn on. You are able to do this by going into your email inbox. Select the option button (looks like 3 horizontal lines), select settings, and select your email name. Once in the email name, scroll down to notification settings and verify that the notification box is checkmarked.

Please let us know if you are having any further issues.

Katrinan_vzw

Please follow us on twitter @vzwsupport

0 Likes
Reply