Invalid Credentials??????

huf1948
Newbie

On Jan 15, 2013, I lost receiving AOL emails on my RAZR.....................notice back in June this problem started.  What gives, doesn't Verizon or Motorola have a fix for this problem????????????????????????

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vzw_customer_support
Customer Service Rep

Hi Huf1948,

Never fear, I am here to help find your AOL emails! I know how important it is to be able to receive your emails on the go. Let's get this fixed asap! Try deleting the mail account, the re-add the email account back to the device http://bit.ly/L3Ov5r . Reset the sync settings as well, go to settings>applications>manage applications>sync services>clear cache & force close data. Hope this helps!

Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

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huf1948
Newbie

Guess what.......................this does not work.  I have tried this before I even contacted you folks.  Get INVALID CREDENTIALS when I try to delete my AOL account.  So folks, what next????????????????????????????????

Even Motorola can't help me.  This phone is a refurbished because my speaker on the original phone I purchased died.  So if I got a new phone, would my AOL account work?????  Noticed this problem was first posted back in June of last year, I believe and neither you(Verizon) or Motorola can fix it.  Maybe be AT&T network doesn't have this problem or maybe even T-Mobile.  So do I need to change my carrier????  HELP SOMEBODY!

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