Losing data transfer over WiFi

[hillbillydew]

Since installing a new Netgear 7550 modem/router from AT&T my WiFi connection through a Razr has been spotty. I can connect to the network and browse just fine for a while, but eventually the WiFi indicator turns grey, and I lose the ability to download any data. I also notice that only the upward little triangle within the WiFi indicator comes on once the icon goes grey. I've seen several other posts with similar problems, but few solutions. I have done the basics of rebooting, restarting, and forgetting/refinding. This reopens the connection for a time but not permanently. Any suggestions?

[B33]

You might Try Clearing out the Cache And Data for the Wi-Fi Go to Settings-->Apps-->scroll the Top Bar to the Left to Come to All Tap then Scroll Up Till you Come to Wi-Fi Tap n Go in Clear the Cache the Data then Tap Home Do a Soft Rest Let the Phone Power and Fully Boot up Then Try Reconnecting your Wi-Fi..b33

[hillbillydew]

I followed the instructions, but did not see Wi-Fi listed in the Apps listing. I went down the entire list and didn't see anything similar to it either.

[B33]

Slight Mistake Just Go into the Wi-Fi Settings and Clear your settings,,Hit the Home button Do a Soft Reset when it get's all powered up then Retry the Wi-Fi..see if that Works..

[hillbillydew]

I didn't see a way to "Clear settings" in the WiFi settings menu. I will say, however, that doing a soft reset of the phone will reestablish a data connection, but it will still only last a short time. I'm wondering if there is some setting I can change either on the router or phone to keep the connection permanent. I don't know enough about networking to understand Proxy Settings and how DHCP vs. Static vs. Auto IP settings affect the communication between the devices. I have an idea of what each means, but I'm not sure why one would be preferred over the other.

[B33]

It don't hurt to try that..

[Duewester]

When in the WiFi, do you have more than one WiFi to pick from?

For instance, I have a secured home account and a guest account. There were also about a dozen others that were no longer in range. (Connect to the secure line. the guest will only get you the web.)

From the screen with the accounts, are you selecting the Settings soft button again. There should be two options pop up at the bottom.

Select the ADVANCED and see what the Sleep setting is. I keep mine on ALWAYS.

[bearone21]

netgear routers have a lot of issues, i've been using linksys for years.