MMS delivery failure
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I frequently send a picture and text together. Today the message converts to MMS as it always does, but then fails to send. This is regardless of the number of recipients. I have tried sharing it from my gallery as well as typing the text and attaching the pic. Any suggestions?
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Do you have an active cellular data connection (3G or 4G)?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Dear Kristen82727,
Just following up with you to see if your MMS texting issue was resolved? Ann154 was right on the money with regards to making sure that you are on a 3G or 4G connection. Sometimes, when you are connected via WIFI, your MMS messages can be held back from being sent or received as those types of messages are delivered via 3G or 4G services.
Let us know if everything is ok, or if you need additional assistance!
Thank you,
NicandroN_VZW
Please follow us on Twitter @vzwsupport
