Microphone! Help!!

emeraldeyes
Newbie

All of a sudden my microphone stopped working.  I can hear and call and hear but no one can hear me!!!!!  It was working just fine late last night.  I don't know what it could be i checked all of my settings and i don't have anything blue tooth attached to it.  Does anyone have any insight as to what happened and how i can remedy this!!!!! Please and thank you!!!

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ciscokid82
Newbie

I would call Verizon Wireless and have them send you a refurbished phone....it should still be under warranty. You can call Verizon at *611 from your cell phone.

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B33
Legend

You might try a Soft Reset) Power + Lower Volume for 20 sec. if that doesn't fix the issue Try a System Cache Clear.!

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tikibar1
Community Leader
Community Leader

Yep, those are worth a try and would be my suggestions as well.  (hey, B! )

How to do a system cache clear:

Power down phone

Hold volume up/down & power simultaneously

Use volume down to navigate to 'Recovery', use volume up to select

Should see screen with triangle and exclamation point next to an Android

Press volume up/down simultaneously

Use volume rocker to navigate to 'wipe cache' and use power button to select

Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select

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