Missing Contacts

Anonymous
Not applicable

I have 2206 contacts in my gmail account. My Razr Maxx lists only 2011, which means 195 addresses are missing from my Razr. Anyone know why or how I can download the missing 195 contacts?

Labels (2)
0 Likes
Reply
1 Solution
Anonymous
Not applicable

No, your suggestions are NOT the reason I was and still am missing some contacts. I subsequently learned from Motorola that the android program automatically linked about 100 of my contacts. I had made two contacts for the organizations I serve...one listing the organization and a seperate one for the manager. When the address program synced, it automatically linked some of the business contact into the manager's contact. Why some and not others I don't have a clue. But, that is what happened. Initially, I didn't notice that some of my business contacts were missing until I tried to find a business I knew that I had but could not find.

I found the missing business contact in my outlook program and I found in my gmail contact list but for some strange reason I could not find it in my Razr Maxx.

I asked Motorola if they knew what happened. Eventually, it was determined that the contacts weren't missing, they were instead linked. Really? Who linked them because I didn't. Who gave the program permission to link them? I didn't.  But, that was what was done...automatically. Then I asked if there was an easy way to find the linked contacts since I did not link them and didn't know where to begin looking. They told me "no." What I needed to do was go through my contacts one-by one to find them. Ugh. Since I had no choice, I tried. I found most, but not all, of the linked contacts and unlinked them.

I did it primarily by looking up the various managers and/or people who were associated with the missing business, Invariably, I found the missing business was linked to them. As soon as I unlinked them, the business contact suddenly reappeared.

I find it audacious that a program would automically link two contacts without first asking my permission AND asking if that was something I wanted done.

In any case, I hope this reponse helps others in the same boat. And if anyone learns of a way to find the contacts that are linked, I would appreciate hearing from them.

View solution in original post

0 Likes
Reply
5 Replies
B33
Legend

Not Sure i'm Lucky if i got 50 in my P.B.  Heck i don't that many people

0 Likes
Reply
Ann154
Community Leader
Community Leader

Maybe some have been hidden to do display?  There are view options with the menu of the Contact application.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
jtreeves
Newbie

I read that the phone book capacity was based on available phone memory.  How much memory do you have available?  Maybe an increase in your card memory might provide sufficient room.

0 Likes
Reply
Anonymous
Not applicable

No, your suggestions are NOT the reason I was and still am missing some contacts. I subsequently learned from Motorola that the android program automatically linked about 100 of my contacts. I had made two contacts for the organizations I serve...one listing the organization and a seperate one for the manager. When the address program synced, it automatically linked some of the business contact into the manager's contact. Why some and not others I don't have a clue. But, that is what happened. Initially, I didn't notice that some of my business contacts were missing until I tried to find a business I knew that I had but could not find.

I found the missing business contact in my outlook program and I found in my gmail contact list but for some strange reason I could not find it in my Razr Maxx.

I asked Motorola if they knew what happened. Eventually, it was determined that the contacts weren't missing, they were instead linked. Really? Who linked them because I didn't. Who gave the program permission to link them? I didn't.  But, that was what was done...automatically. Then I asked if there was an easy way to find the linked contacts since I did not link them and didn't know where to begin looking. They told me "no." What I needed to do was go through my contacts one-by one to find them. Ugh. Since I had no choice, I tried. I found most, but not all, of the linked contacts and unlinked them.

I did it primarily by looking up the various managers and/or people who were associated with the missing business, Invariably, I found the missing business was linked to them. As soon as I unlinked them, the business contact suddenly reappeared.

I find it audacious that a program would automically link two contacts without first asking my permission AND asking if that was something I wanted done.

In any case, I hope this reponse helps others in the same boat. And if anyone learns of a way to find the contacts that are linked, I would appreciate hearing from them.

0 Likes
Reply
Ann154
Community Leader
Community Leader

Linked contacts does make sense.  I remember that some of my contacts were automatically link on both my Nexus and Tbolt during the first sync of the contact list.  I can't find it on my Nexus at the moment, but there might be a way to just view the linked contacts.  Then you can unlink them.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply