Moto X refuses to connect to cellular data.

toastybread
Newbie

I've attempted the following:

turned off the device and reseated the sim card

internal and external factory reset

obtained a new sim card (which worked in the store but sometime during the drive home stopped working)

I'm at a loss on what the problem could be.

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Ann154
Community Leader
Community Leader

Verified the cellular data connection was turned on?

Have you checked the network mode setting to verify it is on LTE/CDMA mode?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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