Motorola Razr looses all network connectivity and unmounts SD card.

jgregory3
Newbie

My Motorola Razr will loose all network connections unmount the SD card... up to 20 times a day! (almost every 30 mins)

It would be more than that but I don't take the time while I'm sleeping to restart the phone- which is the only way I've found to solve the issue.

This is making the phone useless due to it's unreliability.

Any suggestions?

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vzw_customer_support
Customer Service Rep

That's definitely not the type of performance we're used to with the amazing and reliable Razr jgregory3! I would be equally as frustrated if that were my device! How long has this been happening? Are you powering it off at least once a day to refresh the connection? Have you tried toggling airplane mode? http://tiny.cc/jk6bmw Where is this happening? Is it happening in more than one location? Indoors or outside? Let's get to the bottom of this!

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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B33
Legend

That sounds like a Rouge App! a beast of one..  Greg try running your Razr in Safe Mode and see if stops it here is the Procedure)  Also Download System Panel App from the Market it's Free and it will Let you know what is causing the issue with your Phone..   Good Luck Greg   b33  

What is safe mode and how do I use it with the DROID RAZR?

Safe mode is a method that allows the device to run without non-essential applications. This is beneficial for troubleshooting 3rd party applications.

Enable Safe mode

  1. Power the device off.
    Note Press and hold the Power button then select Power off.
    Power button
  2. Power the device on.
    Note Press and momentarily hold the Power button.
  3. When the Motorola Dual Core screen appears, simultaneously press and hold Volume Up / Down keys.
    Safe mode
  4. Continue to hold the Volume Up / Down keys until Safe mode appears in the lower left.
    Safe mode

Disable Safe mode

  1. Power the device off.
    Note Press and hold the Power button then select Power off.
  2. Power the device on.
    Note Press the Power button.
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