Music playlist keeps deleting itselfs after phone is turned off.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Twice I have setup all my music into like 20 different playlist. I had like 500 songs. I go to workout and have a workout playlist and noticed all the playlist are gone except Recently Added & Recently played. Does anyone know why this happens?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi classye,
Organizing your music into different playlists is fun, and allows you to listen to what you want, when you want, without having to browse manually through the songs. I hope you were still able to get a good workout! I'd love to help you with this, but I would need to ask some questions in order to do so.
Where was the music from?
How was it synced to the device? Or was it downloaded to the device from an application?
Are you using any third-party applications (in reference to the above)?
Is the music still on the device, and only the playlist affected? Or is the music gone as well?
Please post back with the information, as well as any other details you may find helpful. We can work from there to get a resolution for you.
Thanks!
Christina B
Follow us on Twitter @VZWSupport
