My Moto X 2013 still doesn't work properly wit Wi-Fi. I still have to completly power it down to connect to Wi-Fi when I leave one location for another. It doesn't seem like there is much support from Verizon,
Maybe Lollipop will correct? But that may never come.
I never had an issue with the wifi radio on a Moto X 2013. Is it always the same router? Do you normally leave the wifi radio on all the time? Secured or unsecured wifi networks?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I have only one router at home it has a password.
When I go outside and lose the signal and then go back in. I have to completely power off and then on, at which time I regain wifi.
If I go to my sons house to get his wifi, I have to power off and then on again to get his password protected signal. When it comes back again it remembers everything.
What is the security protocol on the router you are having trouble with? WEP, WPA?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
My home protocol is WPA2 PSK.
However, I have the same problem when I go anywhere else and use someone else's wifi.
It maybe a problem for longer than I thought. I have a strong enough 4g signal that I first noticed the problem when I downloaded and thought it should have used wifi.
I am having the same problem. The only thing that changed recently for me was that i changed my plan to the new Verizon plan. It is a pain to keep having to reboot. Have you updated anything lately?
I have not knowingly downloaded anything that should have caused this problem.
My home wifi security protocol is WPA2 PSK. However the same thing happens anywhere I go and use different WiFi's
You've come to the right place jonit41. Help is here. Any changes with the p[hone software recently? Have you forgotten and re-added the wifi networks you use? This could also be an issue with the SIM card itself. Are you having any trouble over the cellular data network?
BryanS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Not sure what happened, but my rock solid wifi Bluetooth media device is now useless. Yet another reason to get off the cdma and go with an unlocked phone on another provider. Shafted with Windows Phone, now shafted with what was once the poor man's Nexus. Good bye. This was the last chance I knew I shouldn't have given vzw and their ecosystem.
Oh, and this is after trying to resolve the issue with a complete factory refresh and cache wipe.
If you have the GasBuddy app, remove it and see if that works. I had the same issue and removed this app (based on a motorola fourm suggestion), and have not had any issues since.
Pa2kp,
We would hate to see you go. Let’s see what we can work out and get your Motorola X working properly. What happens when you try to connect it? Have you tried connecting the device to another Bluetooth Device?
AlbertoR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
If Bluetooth is off, WiFi works fine. Turn on Bluetooth, it drops the WiFi and loops through connecting ("Obtaining IP address"). Turn the phone off and back on with the Bluetooth enabled, at restart it seems to work fine, but eventually the WiFi gets dropped again. Real nice experience when you're using the phone to stream music over WiFi one minute and sucking data the next.
Updated to Lollipop last night. Still same behavior, still disappointing.
I turn off my data connection if I plan to be connected to my wifi router to ensure the data is routed through the wifi router only.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
As a follow up for anyone else with similar problems and are tired of manually turning off their cellular data to just be safe...
I updated to Lollipop *then* did a factory reset. *Seems* to be working again, but I have noticed that if the phone is idle for a while, when it wakes the Wi Fi is not connected even though i have it set to stay connected during sleep-it takes a few seconds to reconnect. I can only speculate, but perhaps the initial problem was with a recent firmware update that was a "prep" for Android L and it's power management? Previously when i was still at 4.4.4 this issue stayed even after a factory reset. Again, pure speculation based on no under the hood knowledge of K or L.
Hope this helps anyone.
I've been having a similar problem. Ever since I upgraded to lollipop, my Moto X won't connect to my home WiFi. It connects fine to my office WiFi and boyfriends WiFi, but not my home. I've done everything I could think of but never gave the Bluetooth a thought. As soon as I turned it off, it connected immediately. That's one of 4 problems solved! Thank you!
I seem to have the same problem. It just started out of the blue. The WiFi is working only after power up. It also effects the WiFi tethering. I think it was about the same time when the problem first occurred.
Also. I just restarted the phone into safe mode. When turning on WiFi, it didn't see any networks. After a power down, WiFi came up right away and connected to my router with functioning internet connection.
The last update on my Moto X was June 2, 2015
Version 212.166.3.en.US.
I believe that's when the WiFi trouble started.
I have liked the Moto X, but this is starting to make me question Verizon and Motorola.
I have seen enough complaints about this that it is a nuisance .
I discovered why my WiFi required power off to pickup Internet.
Under settings (Wireless & Networks). (More...., ) (Tethering & Hotspots) uncheck ( Portable WiFi Hotspot).
I let my 9 year old set up the hotspot so he could get the Internet on his non phone I- Pad Mini, didn't turn it off when he was done. Sorry for the confusion, it is something that be fixed in another update to avoid confusion.
I'm having the same issue when moving out and back into wifi range of connections I've used in the past. When I look at the wifi settings, the networks all say not in range, even my home network when I'm at home. When I power the device off and back on it connects automatically about 80% of the time. It sometimes takes cycling the power twice to get it to connect. It behaves the same way at other known wireless hotspots. Hopefully someone can tell me what the issue could be. Mine started failing about the same time as yours, however I may not have noticed it right away since 4G was working.
I have the exact same issue. Although it is probably not related, but mine started as soon as i switched to the new Verizon plan.
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