My Razr won't turn on....

Kryshna84
Newbie

Ok so sometime in the last couple hours while I was sleeping it has froze or something. The battery was almost fully charged last time I checked it, and now its just a black screen and nothing I do will work...including the reset... The thing that has me confused...because I haven't read about this in any of the other discussions is I have a green blinking light....Idk what to do since the reset won't work and plugging it in hasn't made any difference...

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vzw_customer_support
Customer Service Rep

Let's get your phone revived Kryshna84! Are you still having difficulties? Have you tried connecting to a different charger? How about to your computer via usb? Any response?

You stated you tried a reset? What procedure did you use? Take a look here for standard and alternate reset options.

http://tiny.cc/zyv0qw

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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