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My charging indicator light quit working

ammo1
Newbie
‎02-10-2012 08:37 AM

My white/green indicator light is no longer working on my Razr Maxx while the phone is turned off and plugged into the wall charger.  What happened?  Is there a way to turn this light on or off in the setting menu?  I think it quit working after the latest update was loaded.

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mike-k
Newbie
‎02-10-2012 11:30 AM

Same here ... just got the Razr today.

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garyrh
Enthusiast - Level 2
‎02-11-2012 03:44 AM

Me too. Also Notification light is not working when you receive TXT or missed a call.

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ammo1
Newbie
‎02-11-2012 03:52 AM

Any help from tech support on this issue?

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Ann154
Community Leader
Community Leader
In response to ammo1
‎02-11-2012 06:48 AM

ammo1 wrote:

Any help from tech support on this issue?

This is a peer to peer user community forum not tech support.  There are some VZW employees here from the social media team that might be able to respond in a few days if none of the users have any suggestions.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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SallyC
Specialist - Level 1
‎02-11-2012 07:22 AM

I am not having a problem with either of these issues. However, after the update I went through all my settings and made sure they were where they were previous to the update.   Some of them had been changed.   So if you haven't done that, I would start there, along with a simple reboot.  Hopefully that remedy the issue.

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garyrh
Enthusiast - Level 2
In response to SallyC
‎02-11-2012 08:20 AM

You mean your charge indicator light is working when you plug it in to charge?

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ammo1
Newbie
In response to garyrh
‎02-11-2012 08:21 AM

I have tried to reset my settings. I can't find anything that turns on or off the charging indicator light.

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ammo1
Newbie
In response to garyrh
‎02-11-2012 08:23 AM

The indicator light should come on when the phone is turned off and the charger is plugged in. In my case the light quit working a few days ago.

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SallyC
Specialist - Level 1
In response to garyrh
‎02-11-2012 09:28 AM

garyrh wrote:

You mean your charge indicator light is working when you plug it in to charge?

My bad.  I thought it was working, but I just checked and it's not either.  Strange. I'll have to look into this too.

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ammo1
Newbie
In response to SallyC
‎02-11-2012 02:46 PM

Anyone else with this problem or have any suggestions?

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SallyC
Specialist - Level 1
In response to ammo1
‎02-11-2012 03:01 PM

I've done some looking around and apparently this is a known item after the update. I hope they bring it back.

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ammo1
Newbie
In response to SallyC
‎02-12-2012 03:52 PM

If its the last software update thay caused this issue then it should be an easy fix during the next update. I sure liked the Indicator light when it was working. I sure hope they fix this.

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B33
Legend
In response to ammo1
‎02-12-2012 04:19 PM

My Maxx is showing the Same Sign When i was on the Android Central Site i was looking in on there Forum an Ran across this then as i said i checked my Maxx an No Indicator Light. An one's have Contacted Motorola on the Problem. So if you want this issue fixed contact Motorola Not Verizon as they're not the one that came up with the Softwear Motorola did. Just a (note) this same thing Happened with the Droid X after Fro-Yo came out an it has not been fixed since. So it might be a long wait before it's Fixed. B33

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ammo1
Newbie
In response to B33
‎02-13-2012 11:44 AM

You're right I did go to Android Central Site and seen the site your are talking about.  I guess at this time its a waiting game to see if Motorola knows about and fixes this issue on thier next software update.

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jscrawley
Enthusiast - Level 3
‎02-11-2012 02:55 PM

There area a few apps in the marketplce that can be used to customize your LED light. I would recommend looking at those and seeing if that helps at all.

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