My droid razr contacts are not responding. Any suggestions as to why or how to fix it?

Macgirl57
Newbie

I can't get mycontacts to open on my droid razr. It started suddenly today. I can't even click on my favorites. It just locks up my phone. I have tried restarting my phone and everything. Any suggestions?

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tikibar1
Community Leader
Community Leader

This may not help at all, but is worth trying.  Do a system cache clear; it shouldn't erase any of your data:

Power down phone

Hold volume up/down & power simultaneously

Use volume down to navigate to 'Recovery', use volume up to select

Should see screen with triangle and exclamation point next to an Android

Press volume up/down simultaneously

Use volume rocker to navigate to 'wipe cache' and use power button to select

Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select

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