Netflix- No Sound

JLT1025
Newbie

My Droid Razr has no sound when I use Netflix. The shows play fine, but no sound. I do have sound when I use it at home on Wifi. It also works at home if I turn the Wifi off and use 4G. But, as soon as I leave my house, there is no sound. Very strange! Any way to fix it? All my sound settings seem fine since it works in some instances.

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vzw_customer_support
Customer Service Rep

That does sound strange JLT1025! Let's look further into this. When you encounter this issue does all other sound/audio work at that specific time? I would try removing the application here http://vz.to/1hCVYHG and re-adding. Please test and share.

TominqueBo_VZW
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