Network Drop

XiaominJerry
Newbie

Maybe it's my imagination, maybe it's my ISP, or my Router, or my Modem, but since I've been connecting to my home wireless network with my Razr, my connection to the Internet has been dropping.  Is that even possible?  My network has always been very stable. My Razr connects to the 4G just fine, and to my network just fine. My wireless computer to my Router and my kids' hardwired computer to my Router appears to have a connection to the network but "Can't connect to the Internet" ...

 

Any clues?

 

Anyone?

 

Jerry

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SteelerFan
Contributor - Level 1

Hi, I saw that once last night but I doubt it is the phone doing that. I power cycled my modem and router and that did it. I will keep an eye on it. Who is your ISP? Mine is Comcast business.

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XiaominJerry
Newbie

Cox Communications.

 

Yeah, cycling my router and modem gets me back online, or sometimes I just get back on without doing anything, and it's stable as always, except for when I'm using my phone in wireless mode.

 

I can't believe it's the phone either, but in addition to grabbing the signal for web pages and such, it does send requests to the network [to retrieve web pages, etc...] so maybe it's possible that it's interfering.  If I call Cox or Verizon they're going to think I'm nuts!

 

Jerry

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bherren
Newbie

Comcast.  I upgraded phone from DroidX to Razr Maxx and cannot get the Maxx to stay connected to the wireless router.  I turned off QoS, that worked for a few days, but then Xoom has the same issues and now Maxx has started doing it again.  I just changed my router from auto channel to a specific channel and Maxx is staying connected so far.  I have no other issues with any other wireless devices before then.  I have Netgear WNDR3400, a N router.

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