No Connection

[skeptical1]

Anyone having this issue in the last day? I cannot access Google Play or anything via the internet/browser. I get "No Connection" or just a "Cannot access page" on the browser. I called Support and they had me uncheck the Data enable and see the 4G go away, then re-enable. This works but only for about 1 minute. Then it goes down again.

[B33]

You Say you Can't Go into Google Play..?

[skeptical1]

Yes I can't go to any internet apps... google play, browser, my bank app,

google+. So far I just tried these.

BUT, I get txt msgs and phone with no problems.

I'm even replying to this off my phone on Gmail.

[B33]

It sounds as if it's working in some Area's and Not others possibly from the Soft wear A app could be causing the issue Lets try a couple things First Try a System Cache Clear  then i would once that is Done Try running you Phone in Safe Mode.. You can find more Helpful info By Going to the Link i provided just below my post..

2. Re: Razor Maxx New Help!!!

These are the Instructions on Clearing the Cache Partition or System Cache:  For Razr & Razr Maxx

Top Alternate method

1. Power the device off.
   Press the Power button then select Power off.
   If the device doesn't respond to input, press and hold the Volume Up / Down then press and holdPower button. When the device screen goes blank release the Power button while continuing to holdVolume Up / Down, proceed with step 3.
2. Press and hold the Volume Up / Down then press the Power button.
3. When presented with the Boot Mode Selection Menu release all buttons.
4. Press Volume Down to select Recovery then press Volume Up.
5. From the Droid triage screen, simultaneously press Volume Up / Down.
6. Select Clear the Cache Partition then press the Power button.
7. Select reboot system now then press the Power button.

These are the Instructions for Putting the Device into Safe Mode:  Razr /  Razr Maxx

If you are Experiencing issues with a App or Apps from the Market Playstore you can Put your phone in this Mode: it's called Safe Mode

What is safe mode and how do I use it with the DROID RAZR?

Safe mode is a method that allows the device to run without non-essential applications. This is beneficial for troubleshooting 3rd party applications.

Enable Safe mode

1. Power the device off.
   Press and hold the Power button then select Power off.
   
2. Power the device on.
   Press and momentarily hold the Power button.
3. When the Motorola Dual Core screen appears, simultaneously press and hold Volume Up / Down keys.
   
4. Continue to hold the Volume Up / Down keys until Safe mode appears in the lower left.
   

Disable Safe mode

1. Power the device off.
   Press and hold the Power button then select Power off.
2. Power the device on.
   Press the Power button.