No network connection after recent update

Shannon2013
Newbie

I have a Droid Razr and I just updated it today (Mar. 20,2013) and i have no 3G connection at all. Im not able to send or receive picture messages or get into My Verizon Mobile. I have three gray bars and thats it. Please HELP!

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vzw_customer_support
Customer Service Rep

Hi Shannon2013,  I am so sorry for the delayed response as I understand this is a time sensitive matter! Let's make sure you are back up and running!  Where are you located?  Are you able to make voice calls? I am here for you!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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