Password not unlocking phone!

craftslady
Newbie

I know what my password is but its not unlocking phone - HELP!!!

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vzw_customer_support
Customer Service Rep

Help is here craftslady! I hope you've been able to unlock your phone by now. If you set up a pattern, PIN, or password lock, your phone will ask you to log into your Google account after about 5 unsuccessful attempts. If you are still having trouble unlocking your phone, there's some great information at http://bit.ly/UATspT about the different lock options for the Razr Maxx as well as what to do to recover the device if the password continues to not be accepted.

 

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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