I havent even done the update and my phone is acting all crazy shuts down, wont reboot, wont go to safe mode, turns off auto rotate and Ive already been to Verizon store once. My phone isnt a yr old. I use my alarms which dont work when it shuts down 5 times a day. HELP!! Will verizon replace this phone for a new one OR im stuck with a crappy phone due to verizons policies??!!
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What phone do you have?
If you've had it less than a year I'm sure it's still under the 1 year manufactures warranty. It can be replaced with a refurbished device so long as it's in good condition; no major dents, cracks in the screen or water damage.
What phone do you have?
If you've had it less than a year I'm sure it's still under the 1 year manufactures warranty. It can be replaced with a refurbished device so long as it's in good condition; no major dents, cracks in the screen or water damage.
I have the droid turbo but I shldnt deserve a refurbished phone since I pay the expensive insurance and its a Verizon Issue;) They tell me at the store no issues!!!
Oh, well you can go through your insurance then. Just remember you'll still get a certified pre owned phone and have to pay your deductible; somewhere between $99-$149 would be my guess.
Even under 1yr with the $10 ins plan.... I guess Im paying more for nothing. Figures lol
You could have not gotten insurance, put the money for the premium into a savings account and might have had enough now to purchase a new phone at the full retail price.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I have a savings account, Thanks;)
That's why I don't pay for insurance. It's just not worth it for me. If something were to happen to my device, I'd just buy a used one until I could upgrade. You can get a decent used phone for around $200 and then resell it for nearly the same price depending on how long you use it and the condition.
And phone is like new no cracks dents etc.....
If you are having these problems why don't you just let it update to Lollipop? It might fix the problems.
Thought about it but after talking to Verizon Tech at store it wasnt recommended. But YoU may be right!!
Just need to do it properly.
Hello Texascritter! My apologies to hear of the trouble you're experiencing. I would recommend updating your phone to the most updated software. This will help omit any troubles you are having. Please do so & then test further. Keep us posted. Thanks!
KristieQ_VZW
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