Please Help

Speakers
Newbie

I can't receive multi-media messages at home.  I am unable to turn off data saver to upload items. Thank you

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B33
Legend

Have you Tried doing a Soft Reset Sometimes that will Jar an issue Loose give it a Try see if it Helps..

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Wildman
Legend

Are you using a Network Extender?  MMS requires a data connect and wont work across wifi or a Network Extender because it doesn't have 4g support.

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vzw_customer_support
Customer Service Rep

Hello Speakers!

The community had some awesome questions! Does the issue only happen while connected to WiFi? Can you connect to the Internet while you're at home? Keep us posted!

Katie H
VZW Support
Follow us on Twitter @VZWSupport

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